Privacy Policy

This Privacy Policy describes how TimberWolff Designs Inc. (“TimberWolff,” “we,” “us,” or “our”) collects, uses, and protects information when you visit twdinc.ca (the “Site”).

Information We Collect

Contact Information. When you submit our contact form, we collect your name, email address, phone number, and any message you provide. We use this information solely to respond to your inquiry.

Device Information. When you visit the Site, we automatically collect certain information about your device and browsing activity through Google Analytics, including your IP address, browser type, pages viewed, and how you interact with the Site. This information is collected using cookies and similar tracking technologies.

How We Use Your Information

We use Contact Information to respond to inquiries submitted through our contact form. We do not use this information for marketing purposes at this time.

We use Device Information, collected through Google Analytics, to understand how visitors use the Site and to improve its performance and content.

The Site does not process purchases or transactions of any kind.

Sharing Your Information

We use Google Analytics to help us understand Site traffic and usage. You can learn more about how Google handles this data at https://policies.google.com/privacy, and you can opt out of Google Analytics tracking at https://tools.google.com/dlpage/gaoptout.

We do not sell or share your Contact Information with third parties, except where required to comply with applicable law, respond to a lawful request such as a subpoena or search warrant, or protect our legal rights.

Data Retention

We retain contact form submissions indefinitely, as we do not currently have a fixed retention schedule. If you would like your information deleted, you can contact us using the information below.

Data Security

We use standard technical safeguards, including a secure (HTTPS) connection, to help protect the information collected through this Site.

Do Not Track

We do not currently alter our data collection practices in response to a Do Not Track signal from your browser.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons.

Contact Us

If you have questions about this Privacy Policy or would like to request access to or deletion of your information, contact us at:

TimberWolff Designs Inc. Email: info@twdinc.ca Phone: (403) 771-2725